Welcome to the ShiftSense Support Center.

ShiftSense is designed by nurses to support bedside workflow through structured documentation, AI-assisted handoffs, workload visualization, and secure communication. Our goal is to help you spend less time organizing information and more time caring for patients.

If you cannot find the answer to your question below, please contact our support team.

Support Email: [email protected]

Response Time: We typically respond within 1–2 business days.


Frequently Asked Questions

Getting Started

What is ShiftSense?

ShiftSense is an AI-assisted nursing workflow application that helps nurses organize patient information, document interventions throughout a shift, generate structured SBAR handoff reports, and provide workload visibility for charge nurses. It is designed to complement—not replace—clinical judgment.


Who is ShiftSense designed for?

ShiftSense is intended for licensed nurses, nursing students, nurse managers, and charge nurses working in hospital and clinical settings.


Is ShiftSense an electronic medical record (EMR)?

No.

ShiftSense is not an electronic health record or EMR. It is a workflow support platform designed to organize nursing documentation and communication.


Does ShiftSense replace clinical judgment?

No.